Privacy Policy

Last updated: February 2025

Rinjani Indonesia is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following information when you interact with our services:

• Identity Information: Name, email, phone number
• Booking Information: Package details, travel dates
• Usage Data: Pages visited, visit time (via cookies)
• Newsletter: Email address if you subscribe to our newsletter

2. How We Use Information

• Process and manage your trekking bookings
• Send confirmations, trip information, and important updates
• Send newsletters (only if you have subscribed)
• Improve our services and user experience on our site
• Comply with applicable legal obligations

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or deletion. Your data is stored on secure servers and can only be accessed by authorized personnel.

4. Data Sharing

We do not sell, trade, or rent your personal data to third parties. Data may only be shared with travel partners (guides, porters) necessary to fulfill your booking, always subject to confidentiality agreements.

5. Cookies

Our site uses cookies to enhance user experience. You can set your browser to refuse cookies, but some site features may not function optimally.

6. Your Rights

You have the right to:

• Access personal data we hold about you
• Request correction of inaccurate data
• Request data deletion (with legal obligation exceptions)
• Unsubscribe from newsletters at any time

7. Contact Us

If you have questions about this privacy policy, please contact us via our contact page.